Customer Support

Need help with your tickets, an order, or an event? We're here to help.

Common questions

I haven't received my tickets

Check your spam or junk folder. Tickets are sent from [email protected]. If you still can't find them, email us with your order details and we'll resend them.

I need a refund

Refund policies are set by each event organizer. Contact us with your order number and we'll check if a refund is available.

My QR code doesn't scan

Make sure your screen brightness is turned up. If the issue persists, contact us and we'll verify your ticket manually.